Travel plans often come with a degree of unpredictability. Whether due to personal reasons, sudden changes in your schedule, or unforeseen circumstances, the need to modify or cancel flights and hotel bookings can arise. Knowing the cancellation policies in advance is essential to avoid unnecessary stress, additional costs, and potential disputes. In Iran, like many other travel destinations, the rules for cancellations and refunds can vary depending on the type of service provider, the timing of the cancellation, and the policies of the company or platform through which you made your booking.
This comprehensive guide will walk you through the critical aspects of cancellation and refund rules for both flights and hotel stays in Iran. By understanding these policies, you can better plan your journey, manage unexpected changes, and safeguard your travel investment.
What Influences Hotel Cancellation Policies in Iran?
By understanding factors influencing cancellation policies in advance, you can avoid surprises and manage your travel plans more effectively.
- Hotel Star Rating: Luxury hotels (like 5-star accommodations) may only refund a small percentage of your payment upon cancellation. In contrast, budget hotels are more likely to offer a full refund.
- Timing of the Cancellation: The closer you are to your check-in date, the more likely you’ll face higher penalties or reduced refunds. If unexpected changes like a canceled flight occur, the hotel’s specific policy will determine the outcome.
- Booking Dates: Hotel cancellation policies in Iran become stricter during busy travel periods, such as public holidays, the Iranian New Year (Nowruz), and weekends with high tourist demand. In such cases, certain reservations may be classified as “guaranteed reservations,” making them nearly impossible to cancel without incurring significant financial loss.
Always double-check the hotel’s terms to ensure you know what to expect in case of a change or cancellation.
What Is Guaranteed Reservation?
Guaranteed reservations are pre-purchased hotel rooms secured by travel agencies or individuals under a contract. These arrangements are common during peak travel seasons to ensure availability. Here’s how they work:
- Prepaid Reservations: Travel agencies reserve blocks of hotel rooms, sometimes months in advance, and pay the hotel upfront.
- Non-Cancellable: Once booked, these rooms are considered sold, and any cancellation results in a 100% financial loss to the agency or the guest.
- Pricing Set by Agencies: The cost of guaranteed reservations is determined by the agency, not the hotel, during high-demand periods.
Just as charter flights operate with strict terms, hotels apply similar rules during holidays and busy periods. Once a reservation is guaranteed, the hotel treats it as fully paid and unavailable for other guests. Attempting to cancel these reservations, especially during Nowruz or weekends, means forfeiting the entire amount paid.
Tips to Avoid Issues with Guaranteed Reservations
- Understand Cancellation Policies: When booking during peak times, carefully review the hotel’s cancellation rules. Be sure to ask whether the room is part of a guaranteed block.
- Book Early with Flexible Terms: If flexibility is important, book accommodations that explicitly offer easier cancellation options.
- Plan for High-Demand Periods: During holidays like Nowruz, expect higher prices and stricter policies. Ensure your plans are finalized before making a reservation.
By understanding these practices, you can better navigate Iran’s hotel booking system and avoid unexpected challenges during your travels.
What Is a Hotel Cancellation Fee?
A hotel cancellation fee is the total amount deducted when you cancel a reservation. This fee includes charges from both the hotel and the booking platform you used to make the reservation. These combined fees are what make up the total cancellation cost.
How to Cancel Hotel Reservation in Iran
To cancel a hotel reservation in Iran, there are two main methods you can use:
- Online Cancellation: If you made your reservation through Visit Our Iran, you can cancel it by contacting our support team. You can reach us via the chat icon at the bottom right of the page or by sending an email to [email protected].
- Contacting the Hotel Directly: If you made your reservation by phone, you can call the hotel directly to cancel your booking.
Once your cancellation is processed, the refund will be issued after deducting any cancellation penalties and bank charges. The refunded amount will be returned to the same account from which the original payment was made.
You can book your hotel online using Visit Our Iran’s real-time booking system, offering the best selection of accommodations across Iran at competitive prices. If you have any questions, feel free to contact us or email us at [email protected].
NOTE 1: Please note that the refund process may take up to 72 working hours. Once the cancellation is processed, the booking is irreversible, and the room cannot be rebooked. If you wish to make a new reservation, you will need to place a new booking.
NOTE 2: For online cancellations, all rooms related to your booking will be canceled. If you need to cancel only part of your reservation, please contact our support team to request a partial cancellation.
Airlines Cancellation Policies and Fees
When canceling a domestic flight ticket in Iran, the cancellation fee is usually stated on the ticket itself. You can check the ticket details to find out how much the fee will be. The cancellation rules and fees vary between airlines and ticket agencies, but most follow the general regulations set by the Iranian Civil Aviation Organization. Each airline applies these rules in its own way, meaning that cancellation fees and refund procedures differ depending on the airline’s policies.
Factors Affecting Flight Ticket Cancellations?
Several factors influence the cancellation process and fees for flight tickets. These include the type of ticket, the timing of the cancellation, the airline, and the flight class.
Timing of Cancellation
The closer you are to the flight time, the higher the cancellation fee. For example, canceling a ticket one day before the flight may result in a 15–30% deduction.
Flight Class
The class of your ticket, such as economy, business, or first class, also affects the cancellation fee. Premium classes often incur higher penalties compared to standard economy tickets.
Type of Ticket
Whether the ticket is charter or scheduled significantly impacts cancellation policies. Scheduled tickets can be refunded with varying penalties depending on the airline. In contrast, charter tickets are generally non-refundable.
How Ticket Type Affects Iranian Flight Cancellation Fees
The type of ticket you purchase significantly impacts the cancellation fees for domestic flights in Iran. Understanding the difference between charter and scheduled tickets can help you choose the right option based on your needs and flexibility.
Charter Tickets: Charter tickets are budget-friendly and offer several advantages, but they typically cannot be refunded. However, some airlines allow partial refunds for charter tickets if canceled at least one day before the flight, usually before 12:00 PM, with a penalty fee deducted. Extremely low-priced tickets are non-refundable, and if you miss the flight, no refund will be issued by the charter company.
Scheduled Tickets: Scheduled tickets offer the flexibility to cancel your booking if your plans change. However, the cancellation fee is determined by the airline’s policies and may vary depending on the time remaining before the flight.
Here are some important points to keep in mind:
- Airlines calculate fees based on the class of the ticket (economy, business, etc.) and the time remaining until the flight.
- Many airlines do not allow ticket cancellations close to the departure time. In such cases, no refund is issued.
- Some airlines deduct a specific amount from the ticket price as the cancellation fee and refund the remaining amount to the passenger.
To avoid surprises, always check the cancellation terms before purchasing your ticket. Being aware of the policies can save you both time and money if your travel plans change.
NOTE 1: If flexibility is important to you, a scheduled ticket may be a better option. However, if you’re looking for lower prices and are confident in your plans, a charter ticket could work; just remember that it’s non-refundable. Always check the cancellation policy before confirming your purchase to avoid unexpected costs later.
NOTE 2: It’s important to know that refunds are not available for tickets close to the flight’s departure time. Airlines and ticket agencies often encourage passengers to purchase last-minute tickets, especially discounted charter tickets, as a way to fill empty seats.
Children’s Ticket Cancellation Policies for Flights in Iran
Tickets for children and infants are priced differently when purchased, but their cancellation rules follow the same guidelines as adult tickets. The cancellation fee depends on whether the ticket is a charter or scheduled type.
Infant Ticket Cancellation Policies for Flights in Iran
Infant tickets, which do not include a seat, can be canceled without any penalty. This policy allows flexibility for parents traveling with infants. Unlike adult tickets, there is no cancellation fee for infant tickets, making them fully refundable in case of changes to travel plans.
Cancellation Fees for International Flight Tickets in Iran
Cancellation policies for international flight tickets are generally stricter than those for domestic flights, and the process is managed by the airlines. If you need to cancel an international ticket, it’s important to act quickly, as the closer you get to the departure date, the higher the cancellation fee will be.
Below are the key rules for cancelling international tickets:
Stricter Deadlines
Airlines often require cancellations to be made 24 to 48 hours before the flight. Missing this window may result in no refund at all.
Delayed Refunds
Many international airlines process refunds slowly. For example, Turkish Airlines deducts the cancellation fee from the ticket price and refunds the remaining amount two months after the cancellation.
NOTE: Refunds for most international airlines typically take one to two months to process.
How to Cancel an International Flight Ticket Booked Through Visit Our Iran
Canceling an international flight ticket through Visit Our Iran is straightforward, but it follows specific guidelines based on Iranian aviation rules. If you need to cancel a scheduled ticket, here’s what you need to know:
Cancellation Fees
The cancellation fee depends on how much time is left before the flight. Once your refund request is submitted, the fee is deducted along with a small transaction charge, and the remaining amount is refunded to your account. Refunds are processed online and are usually completed within 72 working hours.
Non-Refundable Tickets
The above process does not apply to non-refundable tickets. Always check the refund policy before purchasing your ticket.
Online Cancellation Only
To cancel your ticket, you must submit your request through Visit Our Iran’s support team via email at [email protected] or use the chat icon at the bottom of the website.
You can book your flight online using Visit Our Iran’s flight booking platform, the first and only real-time system for reserving both domestic and international flights to and from Iran with competitive prices. If you have any questions, feel free to contact us or email us at [email protected].
Iran Airlines Cancellation Fees for Top Iranian Airlines
Each airline has its own cancellation policies and fee structures. These rules are based on their internal regulations and can vary widely. Below is an overview of cancellation fees for 10 top Iranian domestic airlines. The amount deducted depends on the timing of the cancellation and the airline’s specific policies. Tickets can typically be canceled through the travel agency where they were purchased.
Kish Air Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| 24 hours before flight | 20% – 25% |
| Less than 24 hours before flight | 40% – 50% |
Iran Air Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| 3 hours to 1 day before flight (12 PM) | 30% |
| 3 hours before flight | 60% |
| 3 hours to 30 minutes before flight | 60% |
Mahan Air Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| 3 hours to 1 day before flight (12 PM) | 10% – 30% |
| 1 day before flight (12 PM) | 10% – 30% |
| 3 hours before flight | 30% – 40% |
| 3 hours to 30 minutes before flight | 50% – 70% |
Qeshm Air Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| 3 hours to 1 day before flight (12 PM) | 5% |
| 1 day before flight (12 PM) | 10% |
| 3 hours before flight | 30% |
| 3 hours to 30 minutes before flight | 30% |
Aseman Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| 3 hours to 1 day before flight (12 PM) | 15% – 30% |
| 1 day before flight (12 PM) | 15% – 30% |
| 3 hours before flight | 15% – 30% |
| 30 minutes before flight | 30% – 60% |
Taban Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| 3 hours to 1 day before flight (12 PM) | 20% |
| 1 day before flight (12 PM) | 30% |
| 3 hours before flight | 40% |
| 3 hours to 30 minutes before flight | 50% |
Caspian Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| From issuance to 12 PM, 3 days before flight | 30% – 50% |
| 12 PM, 1 day before flight | 30% – 50% |
| 3 hours to 30 minutes before flight | 30% – 50% |
Zagros Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| From issuance to 12 PM, 3 days before flight | 15% – 50% |
| 12 PM, 1 day before flight | 20% – 50% |
| 3 hours to 30 minutes before flight | 30% – 80% |
ATA Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| From issuance to 12 PM, 3 days before flight | 15% – 50% |
| 12 PM, 1 day before flight | 20% – 50% |
| 3 hours to 30 minutes before flight | 30% – 80% |
Karun Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| 3 hours to 1 day before flight (12 PM) | 30% |
| 1 day before flight (12 PM) | 30% |
| From 12 PM before flight to 2 hours before flight | 50% |
| 2 hours before flight | 65% |
Taban Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| From 12 PM to 1 day before flight | 20% |
| 1 day before flight (12 PM) | 30% |
| 3 hours before flight | 40% |
| 3 hours to 30 minutes before flight | 50% |
Kish Air Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| From issuance to 12 PM, 3 days before flight | 20% – 25% |
| 12 PM, 1 day before flight | 25% |
| 3 hours before flight | 40% |
| 3 hours to 30 minutes before flight | 40% |
| 30 minutes before flight | 50% |
Iran Airtour Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| Before 12 PM, 3 days before flight | 20% – 30% |
| Before 12 PM, 1 day before flight | 30% – 40% |
| 12 PM to 5 hours before flight | 40% – 50% |
| No-show | 50% – 60% |
Ava Air Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| Before 12 PM, 1 day before flight | 50% |
| From 12 PM to 4 hours before flight | 60% |
Pars Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| Before 12 PM, 3 days before flight | 40% |
| Before 12 PM, 1 day before flight | 55% |
| 4 hours before flight | 65% |
| 30 minutes before flight | 75% |
Yazd Air Cancellation Fee
| Cancellation Time | Penalty percentage |
|---|---|
| Before 12 PM, 7 days before flight | 30% |
| Before 12 PM, 3 days before flight | 40% |
| Before 12 PM, 1 day before flight | 60% |
| 12 PM, 1 day before to 5 days before flight | 70% |
| No-show | 80% |
Sepehr Air Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| From 12 PM to 3 days before flight | 30% |
| 72 to 48 hours before flight | 50% |
| 48 to 24 hours before flight | 70% |
| 24 to 12 hours before flight | 85% |
| Before 12 hours before flight | 85% |
| No-show | 85% |
Meraj Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| From issuance to 48 hours before flight | 30% |
| From 48 hours to 4 hours before flight | 40% |
| 4 hours before flight | 50% |
Karun Airlines Cancellation Fee (Additional Details)
| Cancellation Time | Penalty Percentage |
|---|---|
| 12 PM to 3 hours before 1 day flight | 30% |
| 12 PM, 1 day before flight | 30% |
| 12 PM before flight to 2 hours before | 50% |
| 2 hours before flight | 65% |
Varesh Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| From issuance to 15 minutes after issuance | No penalty |
| 15 minutes to 12 PM, 3 days before flight | 30% |
| From 12 PM, 3 days to 12 PM, 1 day before | 50% |
| From 12 PM, 1 day before to 3 hours before | 70% |
| 3 hours before to no show | 90% |
Pouya Air Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| Before 12 PM, 3 days before flight | 20% |
| Before 12 PM, 1 day before flight | 30% |
| 4 hours before flight | 40% |
| 30 minutes before flight | 50% |
Saha Airlines Cancellation Fee
| Cancellation Time | Penalty Percentage |
|---|---|
| Before 12 PM, 3 days before flight | 40% |
| Before 12 PM, 1 day before flight | 50% |
| 4 hours before flight | 60% |
| 30 minutes before flight | 75% |
Key Points:
- Policy Variations: Penalty fees vary significantly between airlines and are influenced by the timing of the cancellation.
- Travel Class: Cancellation penalties may differ for economy, business, or first-class tickets.
- Non-refundable Tickets: Some budget-friendly tickets may not be eligible for refunds.
Why Book with Visit Our Iran?
Visit Our Iran’s user-friendly hotel booking platform allows you to search, compare, and reserve flights and hotels in just a few clicks. Our detailed and real-time descriptions and accurate pricing ensure you make informed decisions. We have:
- Real-Time Availability: Our system provides up-to-date information, allowing you to book instantly without delays or uncertainties.
- Wide Selection of Flights and Hotels: From luxury five-star accommodations to budget-friendly options, we offer a diverse range of choices to suit every traveler’s preferences and budget.
- Transparent Policies: With clear cancellation terms displayed upfront, you can book with confidence, knowing exactly what to expect.
At Visit Our Iran, we prioritize your convenience and satisfaction. With 24/7 support and a commitment to providing flexible booking options, we’re here to make your travel experience smooth from start to finish. Explore Iran’s rich culture and stunning landscapes with the confidence that your accommodation is taken care of, without unnecessary fees or complications.
